Subscription Policy

Last updated: October 25, 2026

Some products on firstget.com offer Subscribe & Save. This policy explains how subscriptions work. It is part of our Terms of Service.

1. How it works
When you choose Subscribe & Save, you agree to recurring orders at the frequency you select (for example every 2 weeks, every month or every 2 months). Your saved payment method is charged the subscription price shown at checkout before each delivery, until you cancel. The discount and frequency for each product are shown on the product page and at checkout before you pay.

2. Shipping
Every subscription delivery ships free within the U.S. and follows our Shipping Policy (3–20 business days).

3. Skip, pause or cancel anytime
You can skip, pause or cancel anytime from your account (Sign in → Subscriptions) or by emailing info@firstget.com. Cancel at least 3 days before your next charge date to stop the next order. There is no minimum number of orders and no cancellation fee.

4. Reminders and confirmations
We email you a confirmation when you subscribe, a reminder before each charge and a confirmation after each order. If the price of your subscription changes, we will email you before your next charge.

5. Returns and refunds
Subscription orders are covered by our Return & Refund Policy. Canceling stops future orders; orders that have already shipped follow the normal 30-day return rules.

6. Failed payments and changes
If a payment fails, we may retry it and will email you to update your payment method; the order will not ship until payment succeeds. We may end a subscription if a product is discontinued, and we will tell you by email. You will not be charged for any order we cannot fulfill.

7. Contact
Questions about your subscription: info@firstget.com. Firstget is operated by Boonos LLC, New Jersey, United States.